All praise to Allah for the all the blessings and the smooth sailing of 2019 for all of us at Makan Angin Tours.
The current year is coming to an end, and it’s time to reflect and review how it went. For us it has been a busy, exciting and satisfying year. And yes, we would like to share with you how our year went (some of them – otherwise this post will be very lengthy):
We successfully run tours for groups as small as 2 and as large as 120 guests many of those at the same time. The feedback we received were amazing. Most of them didn’t get enough of what Perth has to offer and want to stay longer.
We begin to conduct tours in Melbourne and strenghten our offerings in Perth and surroundings (Western Australia alone is a huge place, so many places to explore).
We renewed our Australian Quality Tourism Accreditation and grow our team members to meet the demand. We trained our team members with the necessary skills such as first aid, tour guiding techniques, and effective tour management.
There were some minor shortcomings. unexpected occurrences, and rooms for improvement in our operations. With those we take them as lesson learnt and will improve. We took every feedback seriously no matter how small. Satisfaction of our client and guests is very important to us. We are putting lots of efforts to the best we can to provide the best halal-friendly tours in the market.
As we enter a new decade, we would like to thank all our guests, client, and partners for making 2019 a successful and eventful year for us. Thanks for the trust given to us and we hope our relationships continue to thrive in the coming year/decade as we look forward to serve our guests better. It is always our mission to give our guests the best experience of their trip to Perth and other parts of Australia.
We also would like to convey a big thank you to our team members for their hardwork and dedication to all our guests. Not to forget, our utmost gratitude to our families who endured the times when our team work long hours to meet our guests expectations.
With this new year, we look to forward to bring the best Perth and Australian experience to our respected guests and client. There are also big plans in the pipeline for our expansion in 2020 which we will announce in due course.
As we wave goodbye to 2019, to all involved, thank you again for the amazing year. Have a wonderful and safe new year celebration.